Frequently Asked Questions
Answers so the most commonly asked questions about trade show displays!
What types of displays does Smash Hit offer?
Smash Hit Displays offers a full line of portable trade show displays as well as multiple custom display options. We offer some of the most common displays such as banner stands, pop up displays, fabric tension displays, truss systems, and trade show accessories. We also carry very unique products such as Eco Systems green trade show displays, Pascale Exhibits, and Slatwall Panel Systems.
How do I choose a trade show display?
The first step in deciding the appropriate display for your company is determining the size of the booth you will be using. It is also important to consider if you will need to expand or break down your display for future shows. This will narrow down the available displays to fit your needs. The second step is determining your budget for the display. The display can many times be the least expensive component of your show but it is the most important to your companies results at the show. You can always call us to discuss what the best option will be to maximize your ROI.
How do I order from Smash Hit Displays?
We make the ordering process very simple. We recommend you call us to order your product as opposed to using our online shopping system. Most of the displays we carry have multiple options that can be unclear and confusing. We verify every aspect of your order over the phone to make sure that you are receiving the correct product. Our sales staff is not paid a commission so you will never have to worry about being "sold to" or pushed to buy more items. Our main focus is to make sure you purchase a display that is appropriate for your needs. We will even recommend lower cost items if we feel they will produce the same results for your companies marketing campaign.
Are there any hidden fees or additional charges with my order?
The price on our site is the price you pay. We will never add on service or handling fees on any order. We do not have a minimum order fee or surcharges of any kind. The only additional charge is shipping for your product. We handle this two ways: we charge you our cost for shipping or we can use your companies account to bill the shipping charges. The trade show industry is know for nickel and diming exhibitors and as former trade show exhibitors we feel running a business in that manner is unprofessional.
What types of graphics are available for my display?
Most of our displays have many graphic options that are made from different materials. Our most popular graphic is dye-sub fabric because of its affordability and portability. We also offer Lambda print on all of our displays for customers looking for the highest quality graphics possible for a display. You can always call us to discuss the different graphic options we offer and which ones will most appropriately fit your needs.
Who can design the graphics for my display?
Smash Hit Displays offers full design services for all of our products. Our rates are very reasonable and the quality of the graphics that are produced are very high. You can view our online graphic design portfolio to get an idea of designs we have completed in the past. We stay away from charging hourly rates and focus more on per job quotes. We do this because we are focused on the end result. We want to provide a high quality marketing graphic at a reasonable cost that will get you noticed at the show. Our designers to not want to be limited to hourly constraints and will never print a graphic that we feel is incomplete.
What services does Smash Hit Displays offer?
We offer graphic design services and trade show consulting services. We offer consulting services at no charge to all of our customers.
Do you have any advice for first time exhibitors?
We were once first time exhibitors and understand the stress and cost of setting up your first show. We have many recommendations for first time exhibitors to save you costs and increase your effectiveness at the show. First time exhibitors are encouraged to call Dennis with any questions relating to your first show. He has been to exhibitions around the country with his former start up company and can help guide you through ever aspect of your first show.
What should I keep in mind when shopping for a trade show display?
We recommend shopping very thoroughly for your display. You should shop other sites and talk to many people before making your final decision. We highly recommend to stay away from shopping purely based on price. There are many products that are very low quality and will appear similar to other high quality products. Always be sure to call a company to get a feel for how there customer service will be throughout the purchasing process. You also want to ask blunt questions like "who manufactures this product" and "why should I buy from you". When getting a quote make sure there are details on it such as what's included in the price and the name of the product. You also want to be aware of any hidden fees or handling charges.
What does Made in USA really mean?
Here is a great link to an article on our site about what "Made in the USA" really means. It is very important to be informed on this topic when shopping for displays online.
What Makes us Different?
- No Pressure/No Commission Sales Staff
- We only carry the highest quality products
- Largest Selection of Products
- Sales staff with first hand trade show experience
- Unparalleled Customer Service
- We beat any written estimate
- Quantity Pricing Available
- Unlimited Customer Support
