Setting up a display at a trade show is expensive
business. You have to rent the space, create a display,
promote it, stock it, and staff it. Before you decide to
get involved, take a serious look at the costs of all of
these components.
Start planning well ahead. You already know this, right?
Keep yourself as organized as possible right from the
beginning -- even before you book your space. You know how
carefully today's brides plan their weddings. Months, even
years ahead, they start thinking about the church, the
reception, the dresses, the flowers, the cake. And of
course, the cost. Well, you're the bride. Grab your
planning book and start writing down everything you must
do to get yourself ready for a successful trade show
season -- next year's.
Even before you decide to go into a show or two you should
have a hard look at the costs and expected returns. This
is why you create a trade show budget. Whether you admit
it or not, everything has a cost, and trade shows are no
exception. Remember that your objective is to make sales,
or at least generate opportunities to make sales. So you
have to view your costs in that light. Everything should
be done with an eye on its potential return.
The Trade Show Budget Preamble
The normal starting point
for your campaign is the trade show budget. If you work
from a budget you have an outside chance of keeping your
costs under control. Of course there is a certain amount
of hocus pocus involved in budgeting for things like trade
show marketing -- especially if you've never seriously
done it before and have no track record to go on. Still,
you should give it your best shot. This is not rocket
science, and any research or analysis you do will be
better than just "winging it". Try using a "brainstorming"
process similar to the following.
First, ask yourself some BIG questions:
Question 1. Do I really believe I can recover my costs
within a short enough period of time to make it
"profitable" (make more than it costs)?
Answer 1. Like most promotion and advertising, until
you've done it, you have little idea how successful it
will be. First you will have to summarize all the costs,
and then try to figure out how many sales you're likely to
get from this sort of exposure.
Question 2. Do I have any idea which trade shows are more
likely to be "profitable".
Answer 2. There are trade show directories and reports
that can tell you about industry-specific shows. Usually
they will tell you the number of attendees, and hopefully
something about their buying habits. Find the relevant
directories, and figure out some method of choosing
between shows.
Question 3. Are there
obvious ways to enhance my "Conversion Rate" -- the number
of attendees who buy from me?
Answer 3. Yes, of course. Having an attractive,
eye-catching display is a good start. Getting a good
location on the floor will help. Setting up your booth
properly will help you "process" the attendees more
efficiently. Having a lead-gathering system will help you
do more profitable follow up. Giving out memorable
hand-outs will enhance your chances of being recognized
later on. Training your booth staff could make an
important difference.
Ask yourself a few more questions like this to get
yourself in the right frame of mind. Then you'll be ready
to start preparing your trade show budget.
Let the Planning Begin - Selecting Appropriate Shows
Begin by assembling the following information (and
anything else that seems relevant as you go along):
Find a trade show directory for your industry (online is
the best source), or check out the major trade show venues
or exhibition companies. They will put you on the right
track very quickly.
Select the 10 most promising looking shows — based on your
"gut feeling" about their potential for your campaign.
Make a chart and list the five or six most relevant bits
of information for each of your most promising venues:
Location
Date
Number of attendees
Geographic area served
Target market (who will be attending)
Calculate Your Costs for Each Show
Now add some columns to your chart where you can list the
costs that are specific to each show:
Booth space cost
Other space-related costs
Travel costs to and from the show
Additional things to rent or buy at the show (tables,
power, etc.)
Accommodation costs for booth staff
Shipping costs for booth display(s) and materials
Vehicle rentals required
Campaign Costs - Materials used in a Number of Shows
Now think about the actual "sales process" and make a list
of what you will need in order to have a successful trade
show experience. These will usually be things that will be
used for several shows, so think of them as "campaign
costs" that will be amortized over a number shows:
Display booth design and production
Product literature
Hand outs
Staff training
Show promotion (free passes to clients, etc.)
If you estimate that your campaign costs will service 4
shows, then take these costs and add 25% of the total
campaign costs to the cost of each show. That should give
you a realistic estimate of the total cost of each show:
Cost to to Attend Show = Specific Show Costs + pro-rated
Campaign Costs
Calculating Your Break Even Point
Now that you have a fairly clear idea of your costs, it
should be possible to arrive at an accurate estimate of
your Break Even Point for each show -- the number of sales
you have to make to cover your costs.
For instance, let's say you calculate that your costs for
Show A are $3,000 (including a pro-rated amount for the
one-time costs such as the booth). And let's say you can
relatively easily calculate your "gross profit" on each
sale (gross sale amount minus out-of-pocket). For example,
in the case of the wedding photographer let's say his
gross profit margin is 50%, and the average sale is
$1,000. That would give him a Gross Profit of $500 per
sale.
In order to recover his $3,000 he will have to get 6 sales
(6 x $500 Gross Profit on each sale.)
Factors Affecting Conversion Rate
What are his chances of getting 6 sales from a specific
show?
Well that depends. If our photographer goes to a wedding
show with 1000 warm and willing blushing-brides-to-be
battering down the doors of the show, then perhaps 6 is a
conservative estimate. However, if the show has only 200
attendees, it might be much more difficult to get 6 sales.
But that also depends. A smaller show may have fewer
exhibitors (less competition), will have a more intimate
feel about it, will give you more time with each
prospective client. And, of course it will cost
considerably less than a bigger show -- so his break even
sales point may be considerably less.
The same goes for much larger shows: more attendees
(prospective sales), but higher costs, and much more (and
more intense) competition. So the "conversion rate"
(number of sales per 1000 attendees) will be lower. There
will be more people, but they may be harder to sell.
Once you have a feeling for the idea of "conversion rate"
you can start to see how other factors have an important
bearing on it: the price of your service, the
attractiveness of your presentation, the quality of your
samples and handouts, and so on.
Every show and every product will have its "conversion
rates", and the only way you can establish the numbers for
your own business is to research, experiment, and
constantly "tweak" your presentation.
It certainly wouldn't hurt to talk to friends and
acquaintances who have trade show experience. Ask them
about their own success rates. Ask them how many actual
sales they get from a good show. Ask them which shows have
been most successful for them, and how often they have
broken even.
Putting it together...
The only way you can arrive at hard conclusions is by
trying. That will allow you to establish a track record.
If you think the numbers for a particular show almost add
up, then take a stab. Go to a show or two, and when it is
over do a careful analysis of your costs and returns. Then
you can establish a reliable "Target Conversion Rate" -- a
number you can seriously shoot for and expect to reach --
and then you're in business. Preparing a trade show budget
for next year will be a piece of cake.
And of course, once you do commit to a show or two, your
focus has to immediately shift to hitting (and smashing
through) that Target Conversion Rate. Design a better
display, have more impressive samples and portfolio books,
fine tune your product, get some memorable handouts,
memorize your sales pitch, take voice lessons, get a hair
cut...
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Trade Show Tips